Accessibility

Here at Thatch Close Cottages we aim to provide a quality, peaceful and relaxing stay for our guests, regardless of whether a guest is able-bodied or requires some level of accessibility support. You can read accessibility reviews that we’ve received over on Euan’s Guide.

Accessible holiday cottages in the Wye Valley | Thatch Close Cottages

Valley View and The Threshing Barn are fully wheelchair accessible, and the other cottages are adapted for ambulant but less mobile guests

 

Accessibility Support

Here are some key questions regarding accessibility and how to find out more information as to how Thatch Close Cottages can help you. 

What is the accessibility support for each cottage?

Each of our cottages provide accessibility for guests mobility, visual and hearing support to the VisitEngland National Accessibility Scheme (NAS) standards, thereby providing the important quality and safety assurance you need for an enjoyable holiday.

What do these levels of accessibility mean?

Below is a summary of the national standards of accessibility. Which one (or more) meet your requirements? The accessibility guides / statements above for each cottage outline in detail what is provided to support the criteria for each standard. Do call us to discuss your needs and see below the facilities and equipment we are able to provide at each of the cottages.

I need to understand the details of the accessibility in a specific cottage to ensure it meets my requirements via your Accessibility Guide.

All 3 cottages have the new Accessibility Guide as launched by VisitEngland (October 2017) to replace the Access Statements. Please click on the relevant access statement to open and download the document. They are intended to provide a clear, accurate and above all honest description of the accommodation, current facilities and the services on offer. This allows potential visitors to make an informed decision as to whether the property and services meet their needs. Please do contact us if you wish to discuss any specific requirements or have any queries – large or small. We want to ensure that the cottage meets your needs. We would rather decline your reservation request if we feel the cottage would not be suitable to meet your needs.

*NB: The majority of the blue bars have now been removed from the bathrooms in Cider Cottage and Bramble’s Barn. We are in the process of updating our Accessibility Guides. 

Cider Cottage Accessibility Guide  |  Bramble’s Barn Accessibility Guide  |  Valley View Accessibility Guide

What accessibility facilities & equipment is available for me to use in each cottage?

Our cottages have a variety of accessible integrated facilities & equipment for our guests to use with our compliments. All are available for use at our most accessibe cottage – Valley View, and some smaller equipment for use at the other cottages. Please reserve them in advance of your stay – either when you make an online reservation or contact us by phone or email before your arrival to discuss your requirements. Take a look at the list below.

 

Outside / Entrance

  • The entrance has a wide door with level threshold access from the adjacent level parking outside. The rear patio is also on the same level.

Throughout

  • Blue contrasting electrical sockets at accessible height
  • Fire authority recommended emergency lighting in each room and exit point
  • Auto sensing emergency hand torches
  • Smoke & heat alarms
  • Games : Large print Scrabble & large print playing cards

Lounge

  • Sofa and easy chair with arms
  • Twin motor reclining armchair
  • Remote controlled TV with optional subtitles
  • Personal induction loop
  • Door link through to Bramble Bottom if also booked

Bedroom

  • Two 3’ single beds that can be zip linked to form one super-king 6’ bed
  • Electric profiling bed as single & also with elephant feet to raise the bed if required
  • Accessible space for wheelchair access on either side of the bed combinations
  • Touch controlled bedside lamps
  • Electric rise/fall dressing table with mirror and lights
  • Wardrobe with shelves
  • Electrically operated roof window blind
  • Easy chair with arms
  • Accessible Bedroom Equipment

Kitchen

  • Electric rise & fall worktop with sink and induction hob
  • Drop-down oven doors
  • 80/20 fridge freezer
  • Talking microwave
  • Accessible kitchen aids
  • Accessible Kitchen Equipment

Bathroom / Wetroom

  • Fixed support bars of blue contrasting colour throughout
  • Shower, bidet and toilet with left and right entry
  • Two folding safety grab rails either side of the toilet
  • Red pull-cord alarm system
  • Shower, thermostatically controlled
  • Fixed shower seat
  • Electric rise and fall wash basin, with mirror, lights & electric point
  • Lever operated hot and cold taps
  • Grab rail on the door
  • Emergency coin release lock on door
  • Accessible Bathroom & General Equipment

What support is available for an assistance dog?

Pets, Assistance Dogs, Guide Dogs, Hearing Dogs

We welcome all breeds of dog at Thatch Close Cottages, as long as they are friendly, well behaved and ‘play well with others’. We are especially delighted to welcome Assistance Dogs, Guide dogs & Hearing Dogs at all our cottages and specifically at Valley View, which is accessible and so they can support their owner so you can all have a most enjoyable holiday in Herefordshire. Cider Cottage and Brambles Barn have have enclosed patio areas, a medium sized cage can be provided on request with our compliments.

Find out more >>

 

Everyone’s accessible requirements are different

We understand that everyone’s accessibility requirements are different. Please do contact us to discuss your own requirements, especially if the information on the website does not specifically answer them. We want to ensure that the cottage is totally suitable to meet your needs.

Accessible logos

OLDER AND LESS MOBILE GUESTS

If you can climb a flight of stairs, but banisters or grip handles would make this easier, look out for this logo.

PART-TIME WHEELCHAIR USERS

If you have problems walking or can walk a maximum of 3 steps, or need to use a wheelchair some of the time, this logo applies to you.

INDEPENDENT WHEELCHAIR USERS

Similar to the international logo for independent wheelchair users. If you’re a wheelchair user and travel independently, look out for this logo.

ASSISTED WHEELCHAIR USERS

If you’re a wheelchair user and travel with a friend or family member who helps you with everyday tasks, this logo applies to you.

ACCESS EXCEPTIONAL LOGOS

Access Exceptional is awarded to establishments that meet the requirements of independent wheelchair users or assisted wheelchair users and also fulfill more demanding requirements.

VISUALLY IMPAIRED AND BLIND PEOPLE 1

If you have difficulty reading small print, are registered blind, have poor sight or a visual impairment, accommodation with this logo is suitable for you.

VISUALLY IMPAIRED AND BLIND PEOPLE 2

An exceptional level of facilities and services that would be suitable for anyone with a visual impairment from mild sight loss to having no sight at all.

HEARING IMPAIRED AND DEAF PEOPLE 1

If you have a slight hearing difficulty, are deaf, wear a hearing aid or have a hearing impairment, look out for accommodation displaying this logo.

HEARING IMPAIRED AND DEAF PEOPLE 2

An exceptional level of facilities and services that would be suitable for anyone with a hearing impairment from mild hearing loss to profound deafness.